Zendesk Launches Office 365 Connectors to Facilitate Better Team Collaboration

Zendesk Inc., a major provider of customer service platform that facilitates streamlined collaboration between teams, has announced the launch of the first customer service solution for Microsoft Office 365 Groups. Named Office 365 Connectors, the latest integration enables customer support representatives and sales, engineering, product and finance teams to collaborate seamlessly in order to resolve customer issues faster right from the Office 365 environment. Talking about the latest extension of Zendesk’s partnership with Microsoft, Billy Robins, Director, Technology Alliances, Zendesk, said in an official release, “Our integration with Microsoft Office 365 Groups enables organizations to collaborate internally to quickly find solutions, and then use Zendesk– a platform they already use–to communicate externally with their customers.” Rob Howard, the Director of Office 365 Ecosystem at Microsoft, added, “This new integration provides…


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