Why Twitter Can’t Automatically Filter Out Hate (Yet)

Why Twitter Can’t Automatically Filter Out Hate (Yet) Computers are getting better at spotting trolls, but they often can’t understand the meaning of messages. Trolls seem to lurk in every corner of the Internet, and they delight in ruining your day. But if our e-mail inboxes can be kept relatively spam-free, why can’t machines automatically purge abusive messages from tweets or comments? It’s a question that seems relevant to the very fabric of Internet culture today. Last week, Twitter banned a journalist that it accused of orchestrating a campaign of abuse aimed at one of the stars of the all-female Ghostbusters reboot. Twitter said it would introduce new guidelines and tools for reporting abuse through its service. Certainly, countless other incidents on Twitter and elsewhere go unnoticed every day. Researchers…


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