Why real AI isn’t needed for chatbots

“The question of whether a computer can think is no more interesting than the question of whether a submarine can swim.” – Edsger W. Dijkstra, computer scientist. Many articles about chatbots focus on their use of A.I. and argue that recent advances in artificial intelligence are making bots viable in a way that they had’t been until now. Unfortunately, this argument is not only misguided, it is actually damaging to those who are trying to make and sell useful bots. Artificial intelligence isn’t here. It isn’t close. It may never exist. But A.I. isn’t necessary for useful bots. Artificial intelligence is literally the type of intelligence that makes a computer indistinguishable from a human. The concept is based on the ideas of Alan Turing. One could make the argument that Alan Turing…


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