What Makes A Bot?

The past month has seen an explosion in the use of the term “bot”. Simply using the word imbues almost magical qualities in apps that would otherwise seem mundane. So what should we expect from the new generation of bots? There was a time when we just had software. Then came applications, which became apps with the rise of mobile. Just as we get used to the idea that apps are now universal – for the desktop as well as smartphone and tablet – apps have been relabelled as “bots” The idea of the bot as a new breed of app was clearly stated by Satya Nadella when he introduced his ideas for Conversation as a Platform at Build 2016. The demo that was used to introduce us to the…


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