This robot wants to have a chat about your bank account

How can I help you? Bank bots are on their way.(Photo: iStockphoto) Text a question like “What’s my credit card debt?” or “How much did I spend on gas this month?” and the friendly answer comes within seconds. “Let’s see,” it begins, before listing the requested information. This is a banking chatbot, a software program that understands and responds to questions and commands about your bank account. It’s like your bank’s customer service representative — powered by artificial intelligence. This one is named MyKai and was released by artificial intelligence software company Kasisto in June. Any question you ask sends the bot to your transaction history for an answer. USA TODAY Low-earning bank accounts aren’t best spot for all your money “You can ask whatever you want, anytime you want,”…


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