This AI chat bot lets you have your cake(burger) and eat it too

It’s no exaggeration to say you’ve got the whole world in your hands. That little ubiquitous device, your mobile phone, can take you places in seconds; it can also bring the world to you. Niki, an artificial intelligence (AI)-powered chatbot, has launched an in-chat ordering feature for Burger King, in partnership with LimeTray. Through its platform, LimeTray helps restaurants run better by enabling online presence, facilitating better customer engagement and optimising processes at the outlet level. Image credit- Getty images The integration is currently live, with ordering enabled for all Burger King outlets in India. Niki converses with customers to build the order, takes the address and the places the order through LimeTray-enabled technology. For a start, users will be able to chat with Niki to order either a veg…


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