The road to data-driven governance

Governments can use analytics to find the pain points of citizens and respond With the rise in social awareness and increase in number of tech savvy citizens, governments are also changing their governance style. They are adopting data mining techniques for pre-emptively responding to pain points of citizens and steering strategies. In the recent past, there have been several instances of people receiving instant assistance from government authorities after they posted tweets for help. Data science played a critical role in digging out the plea of citizens from amidst numerous posts on social media, prompting government authorities to take note and respond. Participative governanceData science can significantly transform the governance landscape and help the government steer its mission mode programmes such as Digital India and Swachh Bharat. It can also…


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