The consumerisation of machine intelligence

In recent years, we’ve become used to the fact that retail PCs are cheaper, more functional, lighter and better looking than the ones most organisations provide for work.Many of us find it more productive to work at home or in a coffee shop, or anywhere there is Wi-Fi. Consumer email, instant messaging, file sharing and other free services are often demonstrably more capable and easier to use than the services that most large organisations provide. As long ago as April 2004, the Leading Edge Forum (LEF) coined the term consumerisation, and published a report on The Consumerization of Information Technology. The paper was our response to the intriguing developments popping up all around us. Of course, since then consumerisation has flourished. The tipping point came in 2007 with the arrival…


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