The Applications of Machine Learning Through Unstructured Text Data

Unstructured text data represents the biggest data set available to enterprises, yet most are unable to process the vast amount of data they collect to get any meaningful insight. Up to 80 percent of data available to enterprises is unstructured data, and comes in a variety of forms, such as intellectual property, financial statements, CRM notes, news, analyst reports and social media posts. If analyzed correctly, enterprises stand to gain knowledge on everything from customer sentiment to service level optimization. With the right tools, businesses can implement a wide range of applications that draw on past experiences to make better business decisions in the future. Enterprises can realize the true potential of their unstructured text data by employing a machine-learning model. If trained on the appropriate data, a machine learning…


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