Taco Bell upgrading ordering process via artificial intelligence

April 12, 2016 Taco Bell has introduced TacoBot, an ordering tool integrated with communications platform Slack, according to a company press release. With TacoBot, Slack users can order select menu items from their local Taco Bell restaurant without leaving the messaging platform. TacoBot leverages artificial intelligence for group and single-ordering through natural language. “The TacoBot Slack integration is the latest step on our journey to make the brand more accessible wherever and whenever our fans want it,” said Lawrence Kim, director of Digital Innovation and On Demand for Taco Bell. “Taco Bell is about food tailor-made for social consumption with friends, and that’s why integrating with a social communications platform like Slack makes perfect sense. TacoBot is the next best thing to having your own Taco Bell butler… and who…


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