Supply chains and artificial intelligence: ask Jeff Bezos

Jeff Bezos spoke this week at Recode’s Code Conference in California about the “gigantic” potential of artificial intelligence. Pressed by moderator Walt Mossberg to speculate on where this technology is headed and what it means, Bezos went so far as to say that we may be on the “edge of a golden era”. Were it not real life I’d have sworn I was watching the opening scene of a sci-fi horror film, complete with scary technology (AI), calming platitudes (“humans are much more efficient”) and sinister villain (guess who). Contrary to the titillating trailer, however, I think the future of artificial intelligence, at least as far as supply chain strategists are concerned, is bright, and that Bezos is our friend. AI and customer demand Amazon reportedly employs 1,000 people in…


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