Software Support and Artificial Intelligence – Part 4: Repeating Clippy’s mistakes with Walkthroughs

This is part 4 of our Software Support and Artificial Intelligence series. You can find an overview of the series on our introduction post. If you are reading this post before all 5 posts have been published, make sure to sign up for our AI & Docs mailing list, where we send notifications about this and similar content. What to do when you are the tailor that makes “The Emperor’s New Clothes”? I have a confession to make: I have come to believe that most Walkthrough projects are doomed to fail. The past 4 years we’ve been working on a Walkthrough solution, so this is kind of a big deal… Ever since we launched WalkHub , our open source Walkthrough solution, I’ve been monitoring my reactions whenever I encountered a…


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