Sayōnara, Humans: Japanese Company Replaces Its Workers with AI

34 workers at a Japanese insurance company are being laid off and replaced with an artificial intelligence (AI) system. Fukoku Mutual Life Insurance, seeking greater efficiency in calculating their payouts to policyholders, will soon replace many of its office workers with an AI system based on IBM’s Watson Explorer (“a cognitive technology that can think like a human”). In a recent press release, Fukoku Mutual Life Insurance stated an expected increase in productivity by 30% from their “Diagnostic document assessment automatic coding system.” The AI system will be used to read and understand medical certificates, hospital stays, surgical procedures, and medical history to make a more accurate assessment of payouts. According to reporting from the Guardian, the company will see a return on investment in less than two years. In a small concession for human…


Link to Full Article: Sayōnara, Humans: Japanese Company Replaces Its Workers with AI

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