Salesforce’s big new product ‘Einstein’ receives mixed reviews despite all the hype

Salesforce cofounder Marc Benioff and Parker HarrisSalesforce The biggest new product to come out of Salesforce this year is an artificial intelligence feature called “Einstein.” Einstein basically collects and analyzes a bunch of data to push out “smarter” and more predictive analytics for Salesforce users. But early reviews of Einstein seem to be mixed so far. Most users agree it’s still at a very early stage and is a couple years away from becoming a mainstream product for large business users. “Our sense is that the recent launch of Einstein is very early in terms of technology readiness, as well as customer awareness and market adoption…it will likely take another year or two before these features/products gain meaningful adoption,” Cowen & Co. analyst Derrick Wood wrote in a note published Monday.…


Link to Full Article: Salesforce’s big new product ‘Einstein’ receives mixed reviews despite all the hype