Salesforce introduces Einstein — an AI layer for all its clouds

Einstein made his name, in part, by demonstrating a new understanding of the relationship between matter and energy. Today, he is lending his name to Salesforce’s newest effort to understand the relationship between customers and your business. The company is announcing a layer of artificial intelligence (AI) that is branded with the name of the world’s most famous smart person, in an effort to embed a new level of smartness into all of the company’s clouds — Sales, Marketing, Internet of Things, Community, Service, Commerce, and Analytics. Additionally, a Salesforce Research group is being launched, charged with developing new deep learning, natural language processing and computer vision applications for the company’s products. Of course, this is not Salesforce’s first instance of employing computer intelligence in its services. Last November, for instance, it…


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