Salesforce: Einstein with Artificial Intelligence can beat Microsoft and Oracle

CALIFORNIA, U.S. – CRM giant Salesforce has released ‘Salesforce Einstein’ – its new activity to implant artificial intelligence (AI) over its CRM platform (customer relationship management), calling it the ‘world’s smartest CRM.’In a strategic move, the release by Salesforce was made just before rival Oracle’s Open World keynote address.  Some of the Einstein’ components will be incorporated into prevailing services, while others will be accessible for an extra charge, the company said.  In an announcement, Marc Benioff, Director and CEO of Salesforce said, “With Salesforce Einstein, we are delivering the world’s smartest CRM. Einstein is now every customer’s data scientist, making it easy for everyone to take advantage of best-in-class AI capabilities in the context of their business.”  According to the company, the new Einstein elements will have the capacity…


Link to Full Article: Salesforce: Einstein with Artificial Intelligence can beat Microsoft and Oracle