Salesforce Einstein delivers artificial intelligence across the Salesforce platform

Say what you will about Salesforce, the company is always looking ahead. This afternoon, it announced Salesforce Einstein, its artificial intelligence (AI) initiative.The timing, which comes just ahead of rival Oracle’s Open World keynote address, is probably not a coincidence. Regardless, the larger AI theme is something Salesforce has been working on across various pieces of its platform over the last couple of years. Today’s announcement is about tying it together to show the breadth of this approach. Every year has its leading technology trends and clearly this year, artificial intelligence and its close cousin, machine learning are our favorite flavors. When the biggest companies including Google, Microsoft and AWS are building AI and machine learning tools, it is more than simply a buzzword. Salesforce has always tried to stay ahead of the…


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