Salesforce.Com, Inc. (NYSE:CRM) Makes Use Of ‘Einstein’ Artificial Intelligence To Improve Services

SalesForce.com, inc. (NYSE: CRM) is currently making the most of the artificial intelligence aiming to promote and improve its services. Allegedly the company is doing this through merging its rich business database with the artificial intelligence software. The Aims Of The Integration Between Data and The AI Einstein The aim of the company is to create a unity between the vast quantity of data at its disposal and Einstein; with the primary goal being essentially aiding clients in closing business deals and successfully marketing products to their customers. An example of the use of the AI in an everyday business situation would be the use of the artificial intelligence to simplify and quicken the processing of tasks. A live example would be ‘Predictive Lead Scoring’. This feature ranks the sales…


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