Robots are coming! How to stay relevant in an automated world

Automation is steadily affecting jobs in finance, healthcare and insurance. But the future isn’t entirely controlled by robots. Here’s how to remain relevant in an increasingly artificially intelligent worldRobots have been replacing humans for half a century. When people first started employing robots over their human cohorts, it was in the manufacturing industry. Decades later, robots have revolutionised the business of physical labour, proving more efficient and safer than flesh-and-blood employees. The next great leap for robot workers was basic automation-bots – which could handle relatively simple transaction-based customer-service jobs. Booking a flight home used to involve talking to a travel agent, now it involves a few web pages and mouse clicks. Same goes for online banking, shopping and property. Now there’s a new breed of sophisticated ‘cognitive’ technologies, powered…


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