Retail Banking Tipping Points

2016 will mark the year where seemingly little changes in banking will result in major transformation for the industry. By Tery Spataro, EVP and Director of Innovation at CCG Catalyst What’s on the table for banks in 2016? A good bit on the to-do list are initiatives started last year, as the banking industry “doubles down” on implementing new technologies across all channels to better attract customers … particularly Millennials. But as new advances in financial services crop up faster than ever before, bank and credit union executives are also keeping their eyes open for what could quickly become the next paradigm-shifting idea – like blockchain technology or even artificial intelligence – that could transform the financial marketplace. Financial institutions will continue to explore the potential benefits of advanced technologies for the…


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