People dump AI advisors that give bad advice, while they forgive humans for doing the same

We accept that to err is human. Not so with machines. When our electronic counterparts fail us—whether its baggage screening software or the latest artificial intelligence—we are quick to shun their advice in the future. That has big implications as machines infiltrate the workplace, offering services once provided by human colleagues. University of Wisconsin researchers recently sought to test how we might get along with our future AI coworkers. The researchers asked 160 college undergraduates to forecast scheduling for hospital rooms, an unfamiliar task. They relied on advice from either an “advanced computer system” or a human specialist in operating room management. After seven of 14 scheduling trials, participants were given faulty advice from their respective advisors. People reported equal trust in both sources at the outset of the experiment,…


Link to Full Article: People dump AI advisors that give bad advice, while they forgive humans for doing the same