Next IT’s New Engagement APIs Make Intelligent Virtual Assistants More Pervasive

Next IT is leveraging APIs to power a new wave of smarter and personalized ‘intelligent virtual assistants’ that can run on any device or touch any endpoint.  Next IT’s Engagement APIs use the company’s intelligent assistant platform, Alme. by Yves de Montcheuil (@ydemontcheuil) Tags: AI, Alme, APIs, apps, integration, IVA, mobile natural language, Next IT, Next IT is leveraging APIs to power a new wave of smarter and personalized ‘intelligent virtual assistants’ that can run on any device or touch any endpoint.  Next IT’s Engagement APIs use the company’s intelligent assistant platform, Alme. The idea behind IVAs is to let companies better engage with customers, providing concierge-like levels of personal service – without incurring tons of cost thanks to technologies such as self-service and even AI (artificial intelligence).  IVAs are…


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