New year, new friend in chatbots

You may not have unwrapped a robot on Christmas, but your new year will be filled with artificial intelligence. The digital gift comes courtesy of Facebook, Google, Microsoft and other technology companies, large and small, that are making rapid advancements with virtual personal assistants that can solve problems and even complete tasks. “We’re going to start to see more personal assistants (in the new year), and the ones that are already online will get more useful,” said Brian Blau, an analyst at Gartner. The assistants, sometimes referred to as “chatbots,” represent noteworthy advancements to computer programs that simulate conversations. Chatbots are not new — perhaps you’ve already conversed with the voice-based variety, say Apple’s Siri or Microsoft’s Cortana. Pseudo-chatbots are already commonplace, such as an automated message from Amazon that…


Link to Full Article: New year, new friend in chatbots