Microsoft Releases Dynamics CRM 2016

News Microsoft Releases Dynamics CRM 2016 By Gladys Rama November 30, 2015 Microsoft on Monday released its next-generation customer relationship management (CRM) offering to general availability. The on-premises Dynamics CRM 2016 and its cloud-based counterpart Dynamics CRM Online are now available in 44 languages and 130 markets. Chris Capossela, Microsoft’s chief marketing officer, announced the availability of Dynamics CRM 2016 during the opening keynote of the Convergence EMEA conference, taking place this week in Barcelona, Spain. According to Capossela, the new Dynamics release — along with the new Office 365 E5 suite, also announced at Convergence on Monday — fits into Microsoft’s goal to provide tools for today’s business culture, which requires marrying “the unstructured work of the average employee with the very structured work of business process.” These tools…


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