Microsoft Integrates FieldOne And Adxstudio In Dynamics CRM Online 2016 Update Rolling Out In …

Microsoft announced via a blog post on Wednesday that its Dynamics CRM 2016 software for online customers will be receiving the “spring wave” update in Q2 this year. The highlight of the upcoming update of the company’s customer relation software is the integration of two of the Redmond giant’s recent acquisitions (FieldOne and Adxstudio). The new features will enable customers to enjoy field service and portal solutions for community engagement. The company is also introducing project service with the upcoming update. The company believes that its new service model will revolutionize the customer service sector. Adxstudio, until five months ago, was involved with the sale of the web portals used for Microsoft’s Dynamics CRM and now the its expertise is being used by Microsoft to better its customer services. The new capabilities that are being brought in by…


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