Microsoft Dynamics CRM gets spruced up for spring with new IoT-minded features

Coming in Q2, the release will also bring new machine-intelligence capabilities Guided navigation features in Dynamics CRM 2016’s spring wave help onboard new users. Credit: Microsoft IDG News Service Mar 2, 2016 10:00 AM Microsoft made two key acquisitions last year with the explicit purpose of integrating them into Dynamics CRM, and on Wednesday it announced a spring wave of the customer relationship management software that brings those additions to light. Coming to online users in the second quarter of this year, the new release focuses on the integration of FieldOne and Adxstudio technologies for new field-service and Web-portal capabilities. It will also introduce project service, an offering that’s designed to support complex, multi-day engagements and optimize resourcing with skills-based assignments. “With IoT technology there is a whole new opportunity…


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