Meet the New Boss: The World’s First Artificial-Intelligence Manager?

Last week, the Japanese multinational conglomerate Hitachi quietly issued an intriguing announcement. Apparently, the company has appointed its first AI boss. Well, kinda-sorta. The announcement details a new initiative in which artificial intelligence (AI) technology is being used to determine workflows and employee duties in real time. Specifically, an AI “boss” was put in charge of a warehouse management system, where it managed to effect an 8 percent increase in efficiency among its human servants workers. The opening paragraph of the press release is worth quoting in full: Hitachi, Ltd. announced today, the development of AI technology which provides appropriate work orders based on an understanding of demand fluctuation and on-site kaizen activity derived from big data accumulated daily in corporate business systems, and its verification in logistics tasks by…


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