Meet some of the companies that are harnessing the incredible power of artificial intelligence

Artificial intelligence (AI) is no longer a futuristic concept found in science fiction films – it is today’s technology. The power and capabilities it offers are growing, creating a future filled with possibility. The potential of AI was showcased at a Microsoft event in London recently. Journalists, scientists and researchers heard from Microsoft spokespeople such as Harry Shum, Executive Vice-President of Microsoft AI and Research Group, and Chris Bishop, Laboratory Director at Microsoft Research Cambridge. Among the announcements, including Microsoft’s AI for Earth initiative, a number of companies spoke about how they are using the power of AI to drive innovation. Below is a profile of each company: Dixons Carphone Dixons Carphone – one of the UK’s largest electrical retailers – discovered that around 90% of its customers start their shopping journey online, and 65% use their mobile phones to assist them while shopping in the store. The company, which also owns Currys and PC World, has used Microsoft’s Bot Framework to build an AI bot called Cami into its customer interactions in Facebook Messenger. “It’s amazing how quickly the whole thing came together,” says Antonia Colin-Jones, Strategic Partnership Program Manager, Dixons Carphone. “We didn’t need to build any special…


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