Machine Learning To Kickstart Human Training

Stitch Fix values the input of both human experts and computer algorithms in our styling process. As we’ve pointed out before, this approach has a lot of benefits and so it’s no surprise that more and more technologies (like Tesla’s self-driving cars, Facebook’s chat bot, and Wise.io’s augmented customer service) are also marrying computer and human workforces. Interest has been rising in how to optimize this type of hybrid algorithm. At Stitch Fix we have realized that well-trained humans are just as important for this as well-trained machines.There are similarities and differences between training humans and computers. In regards to similarity both respond well to repetition and feedback. However, computers don’t care if their feedback is served in a timely fashion while humans need it promptly. Computers also don’t care…


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