Machine learning, AI to follow on the priority list for businesses: SAP

While assisting customers through their digital transformation is the current priority for SAP, CEO Bill McDermott has predicted over the next five to 10 years the hype will be around machine learning, artificial intelligence, and augmented reality. “I think very strongly that intelligent applications will fundamentally change the way you do work in the enterprise and the way you collaborate with your trading partners outside of the enterprise,” he said during his keynote at 2016 SAP Sapphire Now. He went on to say it’s no longer viable for businesses to just automate internal processes, rather the future needs to focus on using automated systems to make intelligent predictions. “This idea of CRM and SFA — that’s dead; everybody has got that. We’re not just automating internal sales process anymore so…


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