LogicNow Big Data Push Engages MSPs, Small Businesses

LogicNow, which develops cloud-based software for managed services providers, has launched a big data initiative to help MSPs better serve small businesses.Details about the big data and machine learning push surfaced at Max 2015 — a partner gathering near Washington, D.C. Roughly 12,000 MSPs already leverage LogicNow’s MAXfocus remote management, storage, security and service desk tools.The twist? All of those tools run in LogicNow’s cloud. Not by coincidence, LogicNow has been hiring data scientists to pinpoint machine learning opportunities for MSPs within LogicNow’s cloud. Moreover, LogicNow has been hiring user experience team members to focus on the core code and make the cloud products more intuitive — especially as big data capabilities emerge, according to LogicNow GM Alistair Forbes.Start with the DataAmong the key themes at the conference: Leveraging data…


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