I’ve Seen the Future of Chatbots, and It Ain’t Facebook

Last week Facebook unveiled chatbots, its artificial intelligence-powered messaging system where people can text businesses inside Facebook Messenger and receive natural language responses to customer service inquiries. But after a week of use, many people have found Facebook’s chatbots less than helpful. The problem is the chatbots don’t talk like you’d speak to someone in a normal conversation, and you end up with responses like you see below. Bots are *amazing* Mind blown. The future! Bleep bloop. pic.twitter.com/bBDY6VawU5 — mat honan (@mat) April 18, 2016 Facebook has acknowledged the rocky rollout and urged people to give it time to improve. Facebook may be the first to bring chatbots to the mainstream, but that won’t mean much when Google introduces AI of its own. Some have argued that Facebook’s Messenger chat…


Link to Full Article: I’ve Seen the Future of Chatbots, and It Ain’t Facebook