Is Artificial Intelligence the Next Frontier for Identity Management?

Identity management professionals have seen significant changes in the industry in recent years, and the pace of change is only accelerating. In the past, workforce Identity and Access Management (IAM) evolved to keep up with a growing need for access to workforce systems. Now Customer Identity and Access Management (CIAM) is critically important as businesses undergo digital transformation and engage with customers across multiple apps and channels. Even before the dust has settled with CIAM, the Internet of Things (IoT) is entering the scene with a need to manage and connect human and device identities. But it doesn’t stop here. Just on the horizon is Artificial Intelligence (AI), which could be the next big area where IAM plays a significant role. We can already see components of AI…


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