Interview: American Express’s Machine Learning Strategy

American Express is no stranger to analytics and data management. But more recently, the financial services giant has been unlocking the power of machine learning.The effort spans data-science know-how; a willingness to explore new or emerging technologies; the blending of existing and new team members; and key vendor relationships — including ongoing work with MapR, the Hadoop provider. (See related story, debuting with a link here on Sept. 16).In an exclusive interview, two of American Express’s data science leaders agreed to share perspectives, milestones and details about the company’s machine learning journey. They also describe American Express’s key machine learning priorities for 2015. The featured experts:Chao Yuan, senior vice president and head of Decision Science for American Express.Sastry Durvasula, senior vice president of Enterprise Information Management and Digital Partnerships for American Express.Now, onto…


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