Innovation: What’s the Next Phase?

In last December’s issue, I predicted that cloud computing, social engagement, government-as-a-platform and the Internet of Things would be drivers of institutional improvement and operational gains in 2015. Government Technology headlines from this year attest to significant advances made by many cities nationwide on these four fronts. The next phase of government innovation will lie at the intersection of these recent advances: To drive technological aptitude forward, municipal governments need to dial down the lag between data collection, analytical output and well-informed action. To this end, I expect that over the next 24 months there will be substantial advances in the importance of machine learning tools that will become clearer for some of the most forward-thinking city governments across the country. Since machine learning is a computing technique that adapts…


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