Infosys CEO Vishal Sikka betting high on automation, design thinking

“The repetitive tasks can be automated by brining Artificial Intelligence (AI) to our existing services and existing customer landscapes”, Sikka said.BENGALURU: Infosys CEO Vishal Sikka on Saturday said automation and design thinking have become crucial for the company and are already showing results.”The repetitive tasks can be automated by bringing Artificial Intelligence (AI) to our existing services and existing customer landscapes, so that we fundamentally transform cost and productivity,” he said in a letter to the stakeholders at the 35th annual general meeting here.According to Sikka, if something can be done, it should not be done again and can be automated.Addressing the flipside of automation eroding jobs, he said it should not be a major worry, noting that jobs had been taken away by automation right from the times of…


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