Inbenta Adds Japanese, Chinese, and Korean Languages to its Intelligent Search Platform

SAN MATEO, Calif., Dec. 9, 2015 /PRNewswire/ — Inbenta (https://www.inbenta.com), the Natural Language search platform powered by Artificial Intelligence, today announced that it now supports Japanese, Chinese and Korean languages. Launch partners include Skyscanner in Japanese, Chinese and Korean, as well as Change.org and NTT Communications Corporation (NTT Com) in Japanese. Reaching more than a billion speakers worldwide, Inbenta’s customer support and e-commerce services will now help Asian businesses, such as these leading companies, enhance the online experience for their customers.”Inbenta has made both us and our customers very happy,” said Zo Silver, Head of User Advocacy, Change.org. “Integrating Inbenta’s intelligent search with Zendesk has greatly increased our self-service and contact deflection numbers. We are currently using both the English and Japanese applications, and have already seen a 7x return on…


Link to Full Article: Inbenta Adds Japanese, Chinese, and Korean Languages to its Intelligent Search Platform