IBM Watson Takes A Major Step Of Powering Humanoid Customer Service Robots

IBM and Mizuho Bank announced plans to deploy Artificial Intelligence (AI) -powered humanoid robots for the bank’s customer service. The project will use IBM’s Watson AI system and personal humanoid robots developed by SoftBank. Next-generation user interfaces, powered by robotics and AI, could be very successful in the next decade. IBM (NYSE:IBM) and Mizuho Bank announced plans to use a new common robotics platform using research developed by IBM Research Tokyo for the bank’s customer service robots. The project will use IBM’s Watson Artificial Intelligence (AI) technology, dubbed “cognitive computing.” “Working with innovators such as Mizuho Bank provides an incredible opportunity to put a cognitive-powered form factor in front of consumers,” said IBM Japan’s general manager Paul Yonamine. “As we further embed cognitive capabilities in robotics, we’ll begin to see consumers…


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