How to prepare your business to benefit from AI

Dave O’Flanagan, CEO of Boxever Image: Aidan Oliver Weldon With business applications of artificial intelligence ranging from customer service, to hiring, to marketing, it’s clear that AI is a tool that is critical for companies to embrace. But using AI has consequences for business structures, hierarchies, and budgets. To understand how this new technology will disrupt traditional business models, and to help prepare businesses integrate AI in their plans, TechRepublic spoke with Dave O’Flanagan, CEO and co-founder of Boxever, a data science company based in Ireland. How are your customers (businesses) using AI? Our platform allows businesses to use AI on customer data that we deploy in a marketing context. We’ve also deployed it for the call center for customer experience. In the future we see AI fundamentally changing lots…


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