How Businesses are Using Machine Learning and AI in 2017

In 2013 director Spike Jonze made his solo screenwriting debut with Her, a movie about an artificial-intelligence-powered bot. Then, in April 2016, Facebook launched a service that allowed brands to build AI-powered bots for Messenger. CIO Journal reported that Messenger powers at least 33,000 chatbots, including  Kai from MasterCard. The future is now. “The AI market has the potential for a steep growth trajectory,” John Curran, Managing Director of Communications, Media, and Technology for Accenture wrote for RCR Wireless. Curran cites the Accenture Artificial Intelligence Report, which predicts that by 2035 AI could cause annual economic growth rates to double and boost productivity by nearly 40%. By the year 2020, BofA Merrill Lynch Global sees the market for AI reaching $70 billion. Today, CIOs are using artificial intelligence to automating…


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