How AT&T is Leveraging Machine Learning and Cloud-Based Services for Business

Making use of machine learning technology as a business sounds cutting edge, but as a business it’s not easy to navigate and know what to look for in a nascent industry. When Mazin Gilbert, assistant vice president of Intelligent Services Research at AT&T Labs was first interviewed by TechEmergence in February 2016, he discussed AT&T’s initial forays in using machine learning and the Internet of Things (IoT) to elevate its communications network to what he described as a “software-defined network” (SDN), capable of learning how to spot systemic anomalies and repair technical issues autonomously over time. In a more recent conversation, Mazin compares searching for machine learning applications for business to uncovering the tip of an iceberg that is forming in real-time, with few existing case studies or pre-packaged products…


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