How AI can help companies recruit and hire the best employees

Image: iStockphoto.com/eternalcreative When trying to communicate with future customers, it’s important to strike the right tone. When it isn’t right, as in the case of Microsoft’s Tay, things can spin out of control quickly. That’s why more companies are trying to understand how to integrate emotional intelligence into the machines that interact with people. Broad Listening, an AI platform in beta mode, uses an “Artificial Emotional Intelligence” system as a human resources tool. By analyzing online behavior, Broad Listening can help companies at every step of the hiring process—finding the right candidate, communicating the job in an appealing way, aiding in the interview process, and even reassigning employees to better-fitting roles, if needed. “When people are writing text and they want feedback on how they’re coming across, they want Artificial…


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