Here’s How Artificial Intelligence Is Going to Replace Middle Class Jobs

While transportation, hospitality, and financial services are all industries being disrupted by technology, the next big area poised for massive, tech-driven change may be the human workforce. “We are going to move from people to things,” explained Jane Fraser, CEO of Citigroup’s Latin America business, speaking Monday at Fortune‘s Most Powerful Women Summit in Laguna Niguel, Calif. “We are expecting 500 billion objects to become connected to the internet and this automation is going to hollow out middle and working class jobs,” explained Fraser. “Technology is replacing these jobs.” The technology Fraser is referring to is artificial intelligence—the machine learning that powers driverless cars and other intelligent machines that are slowly taking over human tasks. Fraser further warned that many emerging markets, such as the ones she follows in Latin…


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