Google brings AI to Inbox email app for intelligent canned replies

GOOGLE HAS MADE SOME big announcements at the Web Summit in Dublin this afternoon regarding machine learning and its enterprise offering. Amit Singh, president of Google For Work, revealed during his keynote that Google’s experimental Gmail Inbox client is to gain some machine learning-based love in the form of intelligent canned replies. An email like ‘Hi Dave, do you have a copy of this month’s spreadsheets?’ could offer three quick replies, such as: ‘Sure, here they are’, ‘They’re not finished’ or ‘I’ll send them later’. Another example could be ‘Are you free on Friday for lunch?’, to which Inbox may offer ‘Sorry I’m busy’, ‘1pm OK?’ and ‘Where did you have in mind?’. Inbox learns as it goes to offer more useful responses as time goes on. Google said that…


Link to Full Article: Google brings AI to Inbox email app for intelligent canned replies