Google Allo: Machine learning smart features could stumble on human behaviour

In May this year, Google outlined its plan for redefining instant messenger apps by showing off a future vision which included Duo and Allo. The former is a simple-to-use video call which, according to the numbers Google shared with us, has crossed 10 million users on Android alone (there is an iOS app as well for the Apple iPhone). This is, perhaps, at least in terms of sheer traction for the two new apps, the perfect time to unleash Allo into a world of instant messenger apps, which already has WhatsApp, Facebook Messenger, WeChat, Google’s own Hangouts and others. The big difference, though, is machine learning. The process of setting up Allo is very similar to that of setting up WhatsApp. For example, Allo is linked to your phone number,…


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