Facebook’s embrace of bots is actually about making Facebook more human

At Facebook’s F8 developer conference this week, CEO Mark Zuckerberg made it clear that the social network is going all in on artificial intelligence. Using A.I., Zuckerberg said, “We can all make faster progress together.” The most prominent new way Facebook is applying this: interactive bots inside Facebook Messenger that will answer your questions and offer goods and services. In separate talks, Zuckerberg and Facebook’s VP of Messenger, David Marcus, raved about using Messenger to get CNN news updates from a bot, shopping deals from a bot, and weather reports from a bot. They painted the addition of interactive chat bots as a bold new frontier. But if you ask the folks at weather app Poncho, which was one of Facebook’s “launch partners” for the new Messenger Platform and was…


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