Exotel launches Exotel Labs to research machine learning

The team will algorithmically analyze calls to provide data on calls and connectivity. They have roped in the founder of Crispify, Balaraman Lakshmanan, as research software development engineer.Balaraman Lakshmanan’s role includes solving major problems in the domains of voice and speech analysis, data mining and machine learning. In the next six months, Exotel Labs will look at aggressive hiring in the field of research and add 10 more people to the team. Labs also plans to collaborate with universities to encourage research in the above mentioned areas. Talks are on with some of the premiere institutes in the country. Siddharth Ramesh, co-founder and CTO, Exotel said, “Voice communication is at the core of most businesses in India. We, as a country, love to talk. Exotel Labs is our research division…


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