Emirates NBD to add an element to customer engagement with artificial intelligence robot ‘Pepper’

Pepper will interact with customers to understand visitation needs and present products and services alternatives in an engaging way, assisted by the bank’s staff. While Pepper will not engage on core banking functions, as the world of artificial intelligence and robots evolves, the bank, a front-runner in digital and mobile banking, has announced that it will continue to engage with these technologies to make banking simpler and more convenient. Commenting on Pepper, Vikram Krishna, Head of Group Marketing and Customer Experience at Emirates NBD, “We are extremely excited to introduce Pepper to our customers in the UAE. A truly remarkable innovation, Pepper brings in a fun, interactive element to the Emirate’s NBD banking experience. We expect it to be popular with not just our younger generation of customers but also…


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