Embattled Wipro hopes for Holmes to imitate Watson to solve its current problems

Indian IT services firms have been battling a severe crisis for some years now — that of decreasing productivity while witnessing a significant linear increase in employee hires in order to take on new businesses. As I wrote last year, the average revenue per employee in 2008 for the industry was $44,775. By 2015, it slumped to $41,619, while revenues more than doubled from $67.7 billion to $146.5 billion. For Indian IT, this is an unenviable position to be in, caught between a rock and a hard place, having to not just deal with the supreme difficulty of managing armies of people on projects but to keep hiring so they can win more projects. It also has to weather the aggravation of watching some 30 percent of their workforce cool…


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