Delaware State Using Data Science to Improve Retention

August 29, 2016 | : by Jamaal Abdul-AlimNot so long ago, officials at Delaware State University (DSU) — the lone historically Black college in the state — responded to dropouts and stop-outs in an after-the-fact manner. “In the past we would sit around and wait until the semester’s end, and then everybody fusses and fights. Teresa Hardee, senior vice president of finance and administration and COO at Delaware State University, analyzes data in the “war room.” ‘What happened to this student? What happened to that student?’” DSU President Harry L. Williams told Diverse during a visit this past spring. But DSU — which cut a series of low-enrollment programs earlier this year — can no longer afford to take that kind of approach, Williams says. Now, the school uses data…


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